Payments and statements

Am I eligible for the Warm Home Discount?

The Warm Home Discount (WHD) Everything you need to know

How can I avoid my meter going off supply at the weekend?

How do I get the Warm Home Discount?

The Warm Home Discount (WHD) Everything you need to know

I normally pay for my energy monthly via direct debit and I want to switch to Boost. Is this possible?

What options do I have for paying back any debt I’ve built up?

Whether you’re in debt or you're circumstances change, we’ll always decide together how you’ll pay your debt back.

What's a Tariff Information Label?

Tariff Information Labels (TILs) help to explain your plan and lets you compare prices.