Meters and meter readings

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What is the 'Smart Metering Installation Code of Practice' (SMICoP)

The catchily-named Smart Metering Installation Code of Practice (SMICoP) is an industry-wide set of standards that our engineers follow when installing smart meters in your home.

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Using a privacy pin on your SMETS2 smart meter

If your smart meter lives in a communal meter cupboard or meter area, you can set a 4-digit privacy pin to keep your meter reading for your eyes only.

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What are MPAN and MPRN numbers?

An MPAN is the number that identifies your electricity supply. The MPRN is the equivalent for your gas supply.

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What’s the difference between a credit and prepayment meter and how do I know which one I have?

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