Meters and meter readings

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What is the 'Smart Metering Installation Code of Practice' (SMICoP)

The catchily-named Smart Metering Installation Code of Practice (SMICoP) is an industry-wide set of standards that our engineers follow when installing smart meters in your home.

Using a privacy pin on your SMETS2 smart meter

If your smart meter lives in a communal meter cupboard or meter area, you can set a 4-digit privacy pin to keep your meter reading for your eyes only.

What are MPAN and MPRN numbers?

An MPAN is the number that identifies your electricity supply. The MPRN is the equivalent for your gas supply.

What’s the difference between a credit and prepayment meter and how do I know which one I have?

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